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Child Policy

Children are welcome. We do have a small menu for under 8 year olds. 

We ask you to book a table at 6pm, 6.15pm or 6.30pm for children under 8 years during the evening. In our experience younger children don’t want to be up and in a restaurant after this time. INDIDOG is not the right environment for children after 8pm.

bIG TABLES

We welcome big tables, they just take some consideration. The online booking calender is able to let you book up to 12 people online but no more. Please email info@indidogeatery.com and we will get back to you. You may also try 01326450699. Leave a message if we are busy on service and we will call you back. We absolutely welcome tables of 13 and above, we just need to book it manually.

If it’s a celebration you might like to consider the 3 to 5 slot where you can have nibbles & cocktails. This is a popular choice as you can have a really good time on a Saturday afternoon without spending out on a sit down meal – just a thought.

BOOKING TERMS & CONDITIONS

Thank you for your reservation at INDIDOG Harbourside Restaurant.
By making a reservation at  INDIDOG Harbourside Restaurant you agree to our reservation cancellation terms.
We are an independent restaurant and rely on reservations being honoured. We kindly ask that should you need to make any amendments to your reservation you do so as soon as possible. You can contact our reservations team on 01326450699 they will be happy to help.
 
Please do make us aware of any special requirements you may have along with any allergies or dietary requirements in your party and we will be happy to accommodate.
 
For reservations of 5 or more diners or if we hold any events, we require card details to secure your booking. These details are securely kept with a third party called Stripe and will only be charged if the cancellation terms are not met. Your booking will automatically incur a fee of £10 per person if we do not receive 24 hours notice of any cancellation or amendments and a £10 fee per person if you don’t show up on the night. Unfortunately, our experience of parties failing to cancel or amend bookings means that this policy is now required.
 
Please call our reservations team on 01326314466 for parties of 12 or more. We will contact you a day or two prior to your reservation via telephone or email to confirm your booking, we are unable to hold unconfirmed bookings.
 
We politely ask you to contact us if you are running late as we can hold tables for 10 minutes and will release it if we have not been contacted.
 
By making a reservation at  INDIDOG Harbourside Restaurant you agree to our reservation cancellation terms.
 
We look forward to welcoming you to INDIDOG Harbourside Restaurant
DOG POLICY

Dogs are very welcome at INDIDOG and at any time of the day.

We utterly love dogs and have one of our own. We love him but appreciate that not every stranger does.

*If he barks in a restaurant and won’t stop with a little reasurance, we remove him immediately. We ask you to do the same.

*If you don’t tell us that you are bringing a dog and we unfortunately have too many, we may ask you sit in a certain spot or come back a little later.

*Please don’t leave your dog lying in the walkway. keep them under the table. It is a trip hazzard when the team are walking.

*You are very welcome to bring a blanket for your dog. 

*Tide allowing, the beach is permissable for dogs at any time. We sit on the beach so it’s perfect for you.

*If you are bringing more than one dog please tell us in advance. We need to give care to where you place you.

*Keep on a lead at all times.

* Water for dogs is available on the terrace. It is a slip hazzard inside the restaurant.

Requests for specific tables

When we found the location for INDIDOG (apart from the massive investment to make it safe and fit for a food venue) we couldn’t leave it alone. It’s amazing to have such a lovely location to offer Falmouth and our many visitors but…it’s also so easy to offend a person before they’ve stepped foot in the door. 

 

When you ask “May I have a window seat” we always say in return “We have a policy not to promise window seats for any reason”. This is to be fair to all and to allow unusual, on the day, on the spot incidences to be dealt with. Any abuse of INDIDOG staff results in us declining a seat. It usually results in a not so nice review on line but it is sadly, part of the not so nice side of having a nice location.

We genuinly care for every single visitor. You are so very important to us. Please don’t associate our value on you with the location of your seat. Every customer is a VIP xxxx

dietry requirements

Please do let us know in advanve if you have a special dietry requirements. We are pretty accommodating and happy to help. 

Vegan isn’t a specialist diet we can accommodate in full. We offer one to three items on our breakfast & lunch menus and 1 item per course on our dinner menu: 1 starter, 1 main, 1 dessert. Although we look a large restaurant, our supporting stock areas are not vast and we are unable to portion enough space to vegen only produce. We do value your views and for this we offer a proportion of our menus to you. 

birthday cakes

We are not able to allow any food brought onto the premises. Allergens are such an important part of hospitality. We have to invest alot into giving as much consideration to food safety as is humanly possible. If you bring a cake and it has an ingrediant that causes harm to one or more of your group, it is INDIDOG that will take the responsibility. We are an indipendent business that cannot afford this risk. 

However, please do tell us it is your birthday and we will put a candle in the birthday person’s dessert, sing and even provide a welcome fizz (or mocktail) on the house upon arrival.